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Mystery Shopping
Mystery Shopping When doing your trivial tasks daily, maybe tried a hamburger at a new fast-food joint, or parked your vehicle for servicing, checked into a hotel, etc., have you noticed people who are not regular customers? These people could be Mystery Shopping who work on gig-to-gig or on a contract basis, based on the...
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Measure Your Customer Experience with Mystery Shopping Customer experience is expected to be a major brand differentiator other than product quality and price tag. Every company or brand needs to focus on the means to provide a better customer experience. One of the effective means of measuring the customer experience is Mystery Shopping. Every business...
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