Customer Feedback System

Web-based Customer Feedback System!

  • Our web based feedback system can be accessed anytime from any device (PC, Laptop, Tablet, Mobile Phone)
  • Our system is compatible with all types of browsers and operating systems.
  • You can create customized formats as per your need and SOPs.
  • Our formats have the capability of conditional questioning, i.e. if you want a set of additional questions to pop up if answered in a particular manner you can do so.
  • Each location/outlet will be given their unique link to access and collect data.
  • All data collected can be viewed in the Dragon Dashboard and exported into various formats of Excel & PDF. Dragon Dashboard is a cloud based reporting system where you can toggle with various widgets and tools to do your data analysis. View data YTD, MTD and across Surveys as well. (Example you can compare Feedback, Social and Mystery Audit Data in the same dashboard).